Terms for using GIB

These Terms of Service govern the use of GIB (the "service"), available at gib-go.com and provided by Caio Martinelli Tech Consulting Ltda. ("GIB", "we").

By creating an account or using the service, you accept these terms on behalf of the business you represent (the "customer") and confirm that you are authorized to do so. If you do not agree, do not use the service.

GIB helps real estate agencies generate leads from Meta. The service connects to your CRM, Grupo ZAP, your website, and your Meta accounts. It keeps your property catalog up to date, creates ad creatives and Meta campaigns, and provides dashboards, weekly performance reports, and improvement suggestions for real estate.

GIB does not make external changes on your behalf, such as publishing to your Meta catalog or creating campaigns or ads, without your approval.

Each account belongs to one business. Account admins manage members, integrations, and billing. Only an account admin can subscribe or cancel.

You are responsible for keeping your login credentials secure and for the activity of the users you invite. If you suspect unauthorized access, tell us promptly at [email protected].

Each account can use GIB free of charge for 7 days (168 hours).

The evaluation starts at the first successful connection of a data source, not at signup: when your CRM credentials are validated, your Meta account is connected, the first lead arrives by webhook, or your website is detected as supported. Each account has one evaluation. It cannot be restarted or extended, including by reconnecting or adding integrations.

During the evaluation you can connect integrations, import your data, and use the available dashboards and previews. Changes outside GIB, such as publishing to your Meta catalog or creating campaigns and ads, require a paid subscription. Images GIB generates for your catalog during the evaluation are visible only inside GIB.

The evaluation never turns into a paid subscription automatically, and we do not charge you unless you complete the checkout. If you subscribe during the evaluation, the first charge is immediate and the remaining evaluation time is not added to your paid period.

When the evaluation ends without a subscription, access to dashboards and data processing stops. You can still log in, manage integrations, and subscribe. The end of the evaluation does not delete your settings or data, and access returns once your first payment is confirmed.

GIB offers one monthly plan in Brazilian reais (BRL). The current price is shown on the public site and at checkout. During early access, it is R$ 99.90 per month.

The plan includes the features described in “The service”: CRM and Grupo ZAP integrations, catalog updates, creative creation, Meta campaign creation, weekly performance reports, and improvement suggestions for real estate. New channels and features we announce are not guaranteed and have no committed delivery date.

The plan does not include your ad spend. Meta bills ad spend directly to your ad account under its own terms. The plan also does not include fees for third-party services you use with GIB, such as your CRM, Grupo ZAP, or Meta.

We may grant an account a free period (a coupon) at our discretion. Coupons belong to the account that received them, cannot be transferred, and have no cash value.

During a coupon period you can subscribe at any time. Your first charge is then scheduled for the date the coupon period ends. Paid access after that date requires the first payment to be confirmed.

Payment is by credit card through a hosted checkout from our payment processor, Asaas. GIB never receives or stores your card number or security code.

The subscription renews automatically every month, with no fixed end date, until it is canceled.

If a renewal payment is refused or overdue, you have a grace period of 3 calendar days from the due date (São Paulo time) to pay. After the grace period, paid access is suspended until a payment is confirmed. Suspension does not delete your settings or data.

We email the account admins when a renewal payment is refused or becomes overdue, with the date the service ends unless a payment is confirmed.

An account admin can cancel at any time on the billing page. Cancellation stops future renewals, and access continues until the end of the period already paid. We email the account admins when the cancellation is requested, with the date the service ends.

We do not refund partial periods, except where the law requires it, including the right of withdrawal where it applies.

If a payment is refunded or disputed through a chargeback, we may suspend or end the paid access that payment covered.

Paid access ends when a canceled subscription reaches the end of its paid period, when the grace period for a failed payment ends, when a refund or chargeback suspends it, or when a coupon period ends without a confirmed payment.

When paid access ends, GIB stops serving the images it generated for your catalog. Ads that use these images may stop showing or show without images.

To avoid broken ads, we will first try to pause all active ads that use the catalogs GIB manages for you, including ads created outside GIB. We make no other change to your catalog or other Meta assets. If we cannot pause the ads, for example because we no longer have access to your ad account, pausing them is your responsibility.

The images are kept and are served again when paid access returns. Paused ads stay paused until you reactivate them.

The early-access price may increase. We will notify account admins at least 30 days before a price change takes effect. The new price applies from the first renewal after that date, and you can cancel before then.

We may update these terms. We will give at least 15 days' notice of material changes by email or in the product. If you keep using the service after a change takes effect, you accept the updated terms.

GIB works with services operated by others, including Meta, Google, Imobzi, Grupo ZAP, and Asaas. Your use of those services is governed by their own terms. We are not responsible for their availability, for changes to their APIs or policies, for ad rejections, or for restrictions they place on your accounts.

You must have the rights to the property data, images, and other content you provide or authorize us to import, and that content must be accurate.

Your ads must follow Meta's advertising policies and the real estate advertising and consumer protection laws that apply to you.

You are the controller of your leads' personal data under the Brazilian General Data Protection Law (LGPD). You must collect it lawfully and inform your leads as the law requires. GIB processes this data on your behalf to provide the service.

You may not use GIB for unlawful purposes, reverse engineer or copy the service, interfere with its operation or security, or try to access other customers' data.

You keep ownership of your data. We use it only to provide, secure, and improve the service, as described in our Privacy Policy.

GIB and its software belong to Caio Martinelli Tech Consulting Ltda. You may use the creatives generated for your account in your own advertising. If you send us feedback, we may use it to improve the service without any obligation to you.

Advertising results depend on factors outside our control. We do not guarantee lead volume, ad approval, or campaign performance.

The service is provided as available, without an uptime commitment, and may be interrupted for maintenance or updates.

To the extent permitted by law, GIB is not liable for indirect damages or lost profits, and our total liability for any claim is limited to the fees you paid in the 12 months before the claim. These limits do not apply where the law does not allow them.

We may suspend or close an account that breaches these terms or uses the service unlawfully. When possible, we will notify the account admin first.

These terms are governed by the laws of Brazil. The courts of São Paulo/SP have jurisdiction, except where consumer protection law gives you the right to bring a claim in your own domicile.

These terms are available in Portuguese and English. If the versions conflict, the Portuguese version prevails.

If you have questions about these terms, email [email protected].